Questions about tickets, reservations and events
If you have any questions about your reservation or if you would like to get additional information, you will certainly find an answer in our helpcenter.
Would you like more information about our group benefits? Click here.
Attention: Only for groups of 20 persons or more.
Plan your visit
If you are looking for practical information regarding your visit to one of the venues of the Sportpaleis Group, you can visit the various venue websites: Sportpaleis, Lotto Arena, Forest National, Trixxo Arena, Stadsschouwburg Antwerpen, Capitole Gent, Trixxo Theater.
FNAC is an official sales channel for a large part of the events offered by Tele Ticket Service.
During office hours you can contact us online or via telephone. Our Customer Experience Center in available online from Monday till Friday from 9h to 12h and from 13h to 17h30.
You can contact us by phone from Monday till Friday in the afternoon, from 13h to 17h30 on following telephone numbers:
Belgium: 070 345 345 (max. 0,30 EUR/min)
Netherlands: 0900 45 000 45 (0,45 EUR/min)
Other countries: +32 34 0000 34
European Online Dispute Resolution
Tele Ticket Service also draws your attention to the European Online Dispute Resolution (ODR) platform. This platform provides for the full online resolution of disputes, after the submission of an electronic complaints form.
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